Clearing your Cookies and Application Data

Updated by Sophia

Clearing your cookies can be a good way to make sure the system is showing you the most accurate information, as well as resolve some technical issues.

Google Chrome

  1. On your computer, open Chrome.
  2. At the top right, click the three dots.
  3. Click Settings
  4. Under "Privacy and security," click Cookies and other site data.
  5. Click See all cookies and site data.
  6. At the top right, search for the website's name.
  7. To the right of the site, click Remove .

First, click the small lock icon in the browser bar:

Then, select Cookies

Finally, select all sites you wish to remove cookies from. In this case, anything with "altlegal" should be selected and removed.

When you are finished removing the cookies, click done.

The other option (in Chrome) is to clear all application data:
  1. First, right click on the web page and select Inspect from the options.
  2. You will see a menu appear in a pop-up or at the bottom or right-hand side of the page. Click on Application.
  3. Click on Clear storage on the left side.
  4. Next, click Clear site data. You may need to scroll if you do not see the button.

Firefox

  1. Click the menu button and choose Settings.
  2. Select the Privacy & Security panel and go to the Cookies and Site Data Section.
  3. Click the Manage Data… button. The Manage Cookies and Site Data dialog will appear.
  4. In the Search websites field, type the name of the site whose cookies you want to remove. Items that match your search will be displayed. To remove all cookies and storage data for the website, click Remove All Shown. To remove selected items, select an entry and click Remove Selected.
  5. Click Save Changes.
  6. In the Removing Cookies and Site Data confirmation dialog that opens, click OK.
  7. Close the about:preferences page.

Internet Explorer

We do not support Internet Explorer, and we recommend against its use with Alt Legal
  1. Open Internet Explorer.
  2. Click on the Tools button in the top right hand corner.
  3. Select Internet Options.
  4. Find 'Browsing History'
  5. Click on Settings.
  6. Click View Files.
  7. The folder contains all stored cookies (All files beginning with 'cookie:'). These can then be individually deleted.
  8. You will want to look for any cookies with "altlegal" in the name and remove those.

Microsoft Edge

  1. Click the lock icon next to the URL
  2. Select Cookies
  3. Select "altlegal.com" from the list of websites and click the Remove button at the bottom of the window
  4. Select "app.altlegal.com" from the same list and click the Remove button
  5. Click Done when the cookies have been removed for both sites

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